How to Start a Public Liability Claim


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When you’ve been injured, lodging claims and paperwork only makes things worse. At Carbone Lawyers, we manage the whole process so you can just focus on your recovery.

No Win, No Fee

Our no win, no fee policy means that most personal injury claims have no upfront fees.

If you’ve been injured in a public space due to someone else’s negligence, you may be entitled to make a public liability claim. Navigating the legal complexities of such claims can be daunting, but with over 30 years of experience in representing Victorians, the experts at Carbone Lawyers are here to guide you through every step of the process. 

We aim to provide a step-by-step approach to how to start a public liability claim, and the importance of legal assistance. For a personalised approach, please call us and we will answer any questions like “Is there a time limit on public liability claims?”.

Do You Need a Lawyer to Make a Public Liability Claim?

A public liability claim arises when an individual sustains an injury in a public place due to the negligence of another party. These claims can cover a range of incidents including slips, trips, and falls in shopping centres, parks, or any public area where there is a duty of care to maintain safety. 

The essence of these claims lies in proving that the injury was caused by someone failing to uphold their duty of care towards the public, so whilst you can technically represent yourself when making a claim, it’s crucial to understand that having expert legal representation can significantly increase your chances of a successful outcome.

Are You Eligible?

To be eligible for a public liability claim, you must prove that:

  • The injury occurred due to negligence.
  • The party at fault owed you a duty of care.
  • You have suffered physical or psychological injury as a result.

If you’re unsure whether your claim is eligible, contact the experts at Carbone Lawyers for a free claim assessment today. 

Starting Your Public Liability Claim

  1. Document the Incident: Immediately after the incident, document everything. This includes photographs of the hazard that caused the injury, witness contact details, and a clear record of the date and time. This evidence can make all the difference in the outcome of your claim.
  2. Seek Medical Attention: Your health is the most important thing and this visit is also important for your case. See a healthcare professional to get a clear assessment of your injuries. Medical records will serve as important evidence for your claim.
  3. Contact Carbone Lawyers: Legal guidance is not just about filing paperwork; having an advocate who knows the intricacies of Victorian laws and can navigate the complex processes will help ensure you get the compensation you deserve.
  4. Time Limits: Claims should generally be made within three years of the incident. This timeframe is crucial, and missing it can result in precluding you from making a claim. Carbone Lawyers can help you manage these deadlines effectively.

Why Carbone Lawyers?

If you’ve been injured and believe you have a claim, don’t settle for less. With Carbone Lawyers by your side, you’ve ensured a partner who fights tirelessly for your rights, guiding you through every step of the process and helping you get your life back on track.

For more information or to start your claim, call 1800 369 888.

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